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Is your company a trading company or manufacturer?
We are a manufacturer. All testing machines are R&D and Manufactured by UnitedTest with almost 20 years of experience.
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Do you accept customized services?
Yes, of course, we can not only provide standard machines but also customized instruments according to your requirements and related testing standard.
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How about your warranty?
Usually, our warranty period is 12 months. During the warranty period, we can provide technical support and parts replacement. We can provide you with lifelong technical support.
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How about the packaging of the instrument and is it protected during transportation?
Our testing machines are packed in standard export wooden boxes and will not be damaged. We have delivered many test machines abroad by sea or air without damage.
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What languages does your operating system support?
Our operating systems generally support English. However, we can also offer Russian and other languages upon request based on your specific needs.
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What are the commonly used trade and shipping terms?
We support various trade and shipping terms, including EXW, FOB, CIF, C&F, DAP, DDU, and DDP. The specific terms will be tailored based on the region, policies, and customer needs.
Payment Terms: We accept multiple payment methods, including T/T, L/C, and Western Union, Paypal.
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Can you give us the local reference list customer before purchase?
Sure, we can. We have already valuable customer more than 120 countries / regions.
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Calibration certificate along with the machine will be provided or not?
Yes, all testing machine have our company UnitedTest signed and stamped calibration certificate. If third party certificate from CNAS Lab, need extra cost.
please check CNAS website, this top Chinese National Accreditation Committee for Conformity Assessment. https://www.cnas.org.cn/english/index.html