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After-Sales

Beijing United Test Co., Ltd. is adopted unified service standards and procedures to all our products. It aims to strengthen enterprise management, improve the after-sales service system and protect the legitimate rights and interests of users. So that the testing machine can give full play to its functions, to provide users with the greatest degree of service, the greatest degree to create benefits.


All test systems are backed by UnitedTest and global business partners with years of experiences in the testing field. We will provide life-cycle management for all your test systems, and committed to guarantee maximum uptime of your test systems. From pre-installation to decommission, at any time, UnitedTest has the professional services solutions to meet your needs.

Onsite Services

UnitedTest builds the most reliable test solutions, but long time tests ultimately will wear the machine down. UnitedTest will response to your requests to provide quick and efficient support or repair. HUALONG can also assist you with installation and movement of your test equipment.

Training

UnitedTest training program is designed to improve operating efficiency and system performance. Training courses can be customized for your specific needs. Training in UnitedTest facility is totally free.

Upgrade solutions

With technology development, an upgrade is the most economical way to expand your lab capabilities and extend your test system life. UnitedTest will provide all upgrade spare parts: mechanical components, controller and software.

Warranty

Within the warranty period of the instrument you purchased, if there is any problem, you contact our company for a free consultation and provide warranty service (consumables are not included in the warranty). Provide long-term technical consultation and maintenance services.

Ask for and Act on Feedback

Encourage customers to share their thoughts about your products and services. Actively seek feedback, both positive and negative, and use it to make improvements. Small gifts will be send to customer if the feedback is well.

Phone Support

Free telephone support service during working hours

Email Support

Through emails, after-sales engineers guide users to deal withvarious problems

Remote Support

Use online tools to provide users with remote online fault diagnosis,analysis and resolution

Onsite Support

Dispatch technical engineers as needed to provide users withmaintenance services on site

Send us a message

We offer a comprehensive range of services and solutions, so contact us today to find out how we can ensure that your project is delivered on time and within budget.
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Require More Customized Solutions?

We offer customization to meet your specific needs. Our expert team will collaborate with you to develop the perfect product for you
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Application Fields

All the products are widely used for various mechanical physical performance tests of metal, non-metal, components, finished products, new materials used in various fields of national economy

Beijing United Test Co., Ltd.